Daikin 0.8 Ton 3 Star, Fixed Speed Split AC (Copper, PM 2.5 Filter, 2022 Model, FTL28U, White)

The AC works well, but I’m quite disappointed with the installation process. The technician charged ₹1500 + GST, while Daikin’s official installation charge is only ₹699 + GST. There was no proper explanation for the extra amount. I expected transparent and standardized pricing from a reputed brand like Daikin. The product is good, but the installation experience was not satisfactory.

AC is good with fixed speed and minimum latest features. However, the service team is very bad. After 1yr they called ffor regular maintenance at 300/- and read a long list of activities. But the person who came for the work just filled the white cement purchased by me and checked gas and charged 300/-. Daikin team please check all these useless service people because product is of good value, but these creepy people will spoil your reputation.

I am trying to summarise this in few points:-

1. This one is my 3rd AC in my apartment, and first from Daikin, that to from online platform (previous ones were from Hitachi). I shall suggest go for an window AC for its sheer longevity and ease of use and service. But if not possible then go for split unit and Daikin is a fair choice.
2. This one is for my one of my kid’s room of 105 sqft. The IDU and HDU is very sturdy for its price reference and relatively large in size and can be compared to an 1 ton AC.
3. It’s a non inverter AC thus, compressor doesn’t work all the time and less fault prone without the PCB and electronics, still very energy efficient. It consumed ~4 units for 11 pm to 6 am operation yesterday. It cools the room within 10 minutes.
4. Their Installation charges are quite steep but Daikin sent me a rate chart in advance. Technician Adil was efficient and humble and done a good job. Unlike other brands In Daikin the power goes to HDU first and a 4 core wire comes back to IDU. So please keep in mind that, this wire is completely chargeable over and above Installation charges.

Packing was good, quality Product for the price, arrived on-time.
You will receive a call for installation appointment from a local AC dealer. But work will be awarded to a nearby local guy who will arrive at your doorstep for installation. I am from Engineering background, so, asked him some questions and the guy doesn’t know how an air conditioner works…! The AC arrived with a 3 core power cable with both ends crimped with lugs. He simply cut the earth lead and also cut the cable to half. When questioned, he replied, one is for power input and the other is for indoor to out door unit. No earthing is given, he said not required. I brought new cable and provided him and guided him to do the proper connection with earthing…! Also he didn’t brought vacuum machine and said he will flush so vacuum machine is not required. I stopped him further doing the work. I complained his attitude to the dealer from whom I got the call. Dealer sent another guy on next day with vacuum machine. The machine looked too old. Vacuum meter didn’t seem to be working. Still he did vacuum procedure. Finally he switched on the AC and looked like it was working. I have the same AC on my office installed a couple of years back and working well till today. So, I purchased another one looking at its performance. But, felt the new AC cooling is not as good as the old one. 6 months passed, now there is no cooling at all….! I know very well that this is not the problem of AC. It is because installation guys screwed up….! Now I am in search of some professional guys to service the same…!